Posts tagged "technology"

Nokia N79 Wi-fi Mobile Technical Specifications and Descriptions

Physical features, power and memory

Size

Form: Classic
Dimensions: 110 x 49 x 15 mm
Weight: 97g
Volume: 74 cc

Display and 3D

Size: 2.4″
Resolution: 320 x 240 pixels (QVGA)
Up to 16 million colours with light sensor
Active matrix technology
Colour and brightness control
Orientation sensor
Ambient light detector

Keys and input method

Numeric keypad
Navi Wheel
Dedicated camera and volume keys
Voice commands

Colours and covers

Available in-box colours: – Canvas white with light sea blue/espresso brown/olive green – Seal grey with espresso brown/coral red/white
Changeable Xpress-on™ smart covers

Connectors

Micro-USB connector with mass storage class support, High-Speed USB 2.0
3.5 mm AV connector

Power

BL-6F 1200 mAh Li-Ion battery
Talk time (maximum): – GSM 5 h 30 min – WCDMA 3 h 30 min – VoiP 4 h
Standby time (maximum): – GSM 372 h – WCDMA 406 h – WLAN 172 h
Browsing time with packet data (maximum): 5 h 54 min
Video playback time (maximum): 4 h 24 min
Video recording time (maximum): 3 h 30 min
Video calling time (maximum): 2 h 20 min
Music playback time (maximum): 30 h
Gaming time (maximum): 4h

Memory

microSD memory card slot, hot swappable, max. 8 GB
Up to 50 MB internal dynamic memory

Communication and navigation

Operating frequency

Quad-band GSM 850/900/1800/1900, EGSM 900
Automatic switching between GSM bands
Flight mode

Data network

GPRS class A, multislot class 11, maximum speed 85.6/64.2 kbps (DL/UL)
EDGE class B, multislot class 32, maximum speed 296/177.6 kbps (DL/UL)
WCDMA 900/2100, maximum speed PS 384/384 kbps (UL/DL)
HSDPA, maximum speed 3.6 Mbps (DL)
WLAN 802.11b, 802.11g – WLAN Security: WPA2-Enterprise, WPA2-Personal, WPA-Enterprise, WPA-Personal, WEP – WLAN Quality of Service: WMM, U-APSD – WLAN wizard
TCP/IP support
Capability to serve as data modem

Local connectivity and synchronisation

Bluetooth version 2.0 with Enhanced Data Rate
Add-on solutions enable integration into enterprise private branch exchange (PBX) infrastructure
Digital Living Network Alliance certification
UPnP support
MTP (Media Transfer Protocol) support
TV out (PAL/NTSC) with Nokia Video Connectivity Cable (CA-75U, sold separately) or WLAN/UPnP
Nokia XpressPrint
Support for local and remote SyncML synchronisation

Call features

Integrated hands-free speakerphone
Automatic answer with headset or car kit
Any key answer
Call waiting, call hold, call divert
Call timer
Logging of dialled, received and missed calls
Automatic redial
Speed dialling
Enhanced voice dialling
Fixed dialling number support
Virbrating alert (internal)
Side volume keys
Mute/unmute
Contacts with images
Talking ring tones
Conference calling with up to 6 participants
Video calling: up to 176 x 144 pixels (QCIF), up to 15 fps
Push to talk
VoIP

Messaging

SMS with support for concatenated SMS for long messages
Multiple SMS deletion
Text-to-speech message reader
MMS message size up to 300 kb
Automatic resizing of images for MMS
Common inbox for SMS and MMS messages
Cell broadcast

E-mail

Supported protocols: IMAP, POP, SMTP
Support for e-mail attachments
Support for e-mail with filtering
Support for Nokia Intellisync Wireless Email
Support for Nokia Mobile VPN

Web browsing

Supported markup languages: HTML, XHTML, WML
Supported protocols: HTTP, WAP
TCP/IP support
Nokia Web Browser – Mini Map
Nokia Mobile Search

GPS and navigation

Integrated A-GPS
Nokia Maps application

Image and sound

Photography

5 megapixel camera (2584 x 1938 pixels)
Image formats: JPEG, Exif
CMOS sensor, Carl Zeiss optics, TessarTM lens
20 x digital zoom
Autofocus with two-stage capture key
Focal length: 5.2 mm
Focus range: 10 cm to infinity
Macro focus: 10-50 cm
Dual LED flash
Flash modes: On, off, automatic, red-eye reduction
White balance modes: automatic, daylight, cloudy, tungsten, fluorescent
Center weighted auto exposure; exposure compensation: +2 ~ -2EV at 0.33 step
Capture modes: still, sequence, self-timer, video
Scene modes: automatic, manual, close-up, portrait, landscape, sport, night portrait, night.
Colour tone modes: normal, sepia, black & white, vivid, negative
Light sensitivity modes: high, medium, low, automatic
Full-screen viewfinder with grid
Active toolbar
Dedicated camera key
Slide cover for protection and camera activation
Landscape (horizontal) orientation
Photo editor on device
TV out (PAL/NTSC) with Nokia Video Connectivity Cable (CA-75U, sold separately) or WLAN/UPnP
Nokia XpressShare
Nokia XpressTransfer
Rotating gallery with NaviTM wheel support
Slideshow from gallery with Ken Burns effect (automatic zoom and pan) and 3D sound effect stereo speakers

Video

Main camera – Video recording at up to 640 x 480 pixels (VGA) and up to 30fps – Up to 8 x digital video zoom
Front camera – Up to 2x digital video zoom
Video recording file formats: MPEG4
Audio recording formats: AMR, AAC stereo
Image stabilisation
Video white balance modes: automatic, sunny, cloudy, incandescent, fluorescent
Scene modes: automatic, night
Colour tone modes: normal, sepia, black & white, negative
RealPlayer
Video playback file formats: MPEG4, AVC/H.264, WMV, RV, Flash Video, H.263/3GPP
Video streaming:MPEG4, AVC/H.264, WMV, RV, Flash Video, H.263/3GPP
Landscape mode video playback
Video calling: QCIF / 15fps
Video ring tones (2 built-in tones)
TV out (PAL/NTSC) with Nokia Video Connectivity Cable (CA-75U, sold separately) or WLAN/UPnP
Online album/blog: photo/video uploading from gallery
Rotating gallery with NaviTM wheel support
Real time video sharing to another compatible mobile device
Video sharing support (WCDMA network services)

Music and audio playback

Nokia Nseries digital music player – Playlists – Equaliser – Selection by artist, album and genre – Album graphics display – Skins
Music playback file formats: MP3, WMA9, AAC, AAC+, eAAC+
Audio streaming
UPnP music streaming
Dedicated volume keys
FM radio 87.5-108 MHz with RDS support
FM transmitter 88.1 – 108 MHz
Visual Radio support
3.5 mm stereo headphone plug
Nokia Music Player
Nokia Music Manager
Nokia Music Store support
Nokia Podcasting support
Ring tones: mp3, aac, 64-tone polyphonic (35 built-in tones)
3D sound effect stereo speakers
Integrated stereo speakers
Synchronise music with Windows Media Player

Voice and audio recording

Voice commands
Enhanced voice dialling
Voice recorder
Audio recording formats: AMR, AAC stereo
FR, EFR, WCDMA, and GSM AMR
Digital stereo microphone
Text-to-speech

Personalisation: profiles, themes, ring tones

Customisable profiles
Ring tones: mp3, aac, 64-tone polyphonic (35 built-in tones)
Video ring tones (2 built-in tones)
Support for talking ring tones
Wallpapers
Screensavers
Ring tones
Pre-installed themes
Changeable colour themes
Automatic theme change with Xpress-onTM smart covers.

Software

Software platform and user interface
60 3rd edition, Feature Pack 2
Symbian OS version 9.3
Active standby
Voice commands
FOTA (Firmware update Over The Air)
Multimedia menu
NaviTM wheel support
Automatic UI rotation

Personal information management (PIM): contacts, clock, calendar etc.

Advanced contacts database: multiple number and e-mail details per contact, contacts with images
Support for assigning images to contacts
Support for contact groups
Closed user group support
Fixed Dialling Number support
Clock: digital, world clock
Alarm clock with ring tones or radio as alarm sound
Calculator
Calendar with week and month view
Converter
Written notes, voice notes
To-do list
Personal Information Management, Calendar, Contacts, to do list support

Applications

JavaTM: CLDC 1.1, MIDP 2.1, PDA (JSR 75), Java APIs for Bluetooth (JSR 82), Mobile Media API 1.1 (JSR 135), Mobile 3D Graphics API for J2ME 1.1 (JSR 184), Wireless Messaging API 2.0 (JSR 205), Scalable 2D Vector Graphics API for J2ME (JSR 226), J2ME Web Services Specification (JSR 172), Security and Trust Services API for J2ME (JSR 177), Location API for J2ME (JSR 179), SIP API for J2ME (JSR 180), Advanced Multimedia Supplements (JSR 234), Nokia UI API
Flash Lite 3.0
Nokia Web Browser – Mini Map
Quickoffice (Quickword, Quickpoint, Quicksheet)
Adobe Reader
Zip Manager
Nokia Maps
Nokia Dowload!
Nokia Mobile search
Adding more applications: – Use the Download! Client – Visit www.edeal.in to download free applications to your edeal.in device – Visit Nokia Software Market

Gaming

Included try and buy games, full licence for one of the list :
- Asphalt 3
- Hooked On: Creatures of the deep
- Worlds series of poker
- Block breaker deluxe
- Tetris
- Space impact
- System Rush
- Brain Challenge
- Mile High Pinball
- Snakes Subsonic
- Sims 2: Pets
- FIFA 08
- Midnight pool
- Reset generation
- Bounce
N-Gage application included

http://www.edeal.in/p944/BRAND-NEW-NOKIA-N96-Wi-Fi-MOBILE-WITH-NATIONAL-WARRANTY/product_info.html

Shuaib Shaikh
http://www.articlesbase.com/cell-phones-articles/nokia-n79-wifi-mobile-technical-specifications-and-descriptions-748618.html

[4] Is ACN a Business Opportunity or Scam?

http://www.acnvideos.com

ACN, the worlds largest direct selling telecommunications company, will be featured on an episode of The Celebrity Apprentice, March 22 , 2009.

Ive come to know Greg, Robert, Tony and Mike, the Co-Founders of ACN, very well. They have built a terrific company and their new ACN Video Phone is amazing. I simply cant imagine anyone using this video phone and not loving it. I cant wait to see how our Celebrity Apprentice Teams launch it to the world! stated Donald J. Trump.

The ACN Video Phone will be featured in an episode in which celebrity contestants are tasked with developing a launch event to showcase the new technology. The ACN Video Phone can truly change the way people communicate by allowing them to see the person they are talking to, not just hear their voice on the line; therefore celebrity contestants will be judged on how much energy, excitement and emotional appeal they convey in their unveiling.

The Celebrity Apprentice is an opportunity for ACN like none other. We are excited about having the celebrities unveil our ACN Video Phone to the world. This is a break-through technology that will literally revolutionize the way we communicate and will be in millions of homes in the near future, said ACN President and Co-Founder, Greg Provenzano.

ACN has been in business nearly two decades and operates in 20 countries on three continents. The company offers everyday services including local and long distance calling, Internet and wireless services, satellite TV and home security. In addition, ACN offers digital phone service with video phones the very latest in communications technology that is simple to use and requires a high speed broadband connection. Seeing is believing see for yourself on http://www.myacn.com.

Since 2006, ACN has been endorsed by multi-billionaire and Apprentice executive producer, Donald J. Trump. He has gone on to speak at several ACN International Training Events at which he has praised the companys founders, business model and video phone. A natural progression of this relationship is ACNs appearance on the prime-time reality show.

For more information on ACN, the revolutionary video phone and digital phone service, which can replace traditional phone service, visit http://www.myacn.com, www.acnintegrity.com, or http://www.acnvideos.com.

About ACN, Inc.

Founded in 1993, ACN has become one of the fastest growing companies in the world by providing customers with leading edge services such as digital phone service and video phones as well as providing a better alternative for services they need and use everyday like local and long distance calling, wireless and the Internet, satellite TV and home security. ACN operates in 20 countries with offices throughout North America, Europe and Asia Pacific.

Duration : 0:6:28

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Palm Treo 650 PDA Unlocked GSM Cell Phone

For more information go to http://tiger.tv/more_info/?846. The Treo 650 smartphone from palmOne makes it easier than ever to stay connected. It simplifies your life by combining a compact mobile phone with email, an organizer, messaging, and web access. There’s also Bluetooth technology so you can connect wirelessly to other Bluetooth devices. Not to mention an MP3 player, a digital camera that captures video, and a vibrant color screen that brings everything to life — all in a device that’s still small enough to fit in your pocket. Seems like Treo smartphones just keep getting smarter.
The Treo 650 smartphone looks and feels just like a phone, but it’s so much more. Carry thousands of business and personal phone numbers with you, and dial any of them by name from your contacts list. Or enter a name or number on the QWERTY keyboard. There’s even an on-screen dial pad. speakerphone, speed dial, conference calling, call history, and caller ID make managing all your calls that much easier. Available as a dual-band digital CDMA phone, and as a GSM quad-band world phone.

Duration : 0:4:24

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HTC Touch P3450 – WM6 PDA Phone! TouchFLO review

2007 July lastest Cool Gadget in town!
Details see http://sentientwave.blogspot.com

Duration : 0:0:40

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On Faster Business Communications

One important advantage of technology is having faster communications between the two ends. From state of the art cellular telephones that has access to the Internet, to high end video conferencing, businessmen and students alike would now have an easier and faster way to communicate.

Seeing the world as it is today, we can confirm that businesses from all over the world tend to communicate with one another without seeing face to face, all with the help of video conferencing. This type of communication allows businessmen to interact and share ideas and files without seeing each other face to face. This kind of technology helps businesses that cater to the world, with many different locations acting as one. Video conferencing works by simultaneous sharing of information through video, voice, digital white board, and data files. In a set video conference meeting, several individuals can share their voice and see themselves talk with the use of a live camera. The image size seen in the monitor can be compressed to be able to have more space for files that are accessed, displayed, and edited on the monitor at the same time. Businessmen engaging in a video conference have the option to work and share their information from either party’s computer. While changes within a certain project are discussed verbally, individuals may also edit and share their immediate feedback at the same time. Having the advantage of the digital white board, individuals may also write on each other’s white boards to allow professionals to make decisions and solve whatever problems they have on the spot.

Video conferencing showcases a lot of benefits with regards to the business itself. First, by using videoconferencing, businessmen might have easier negotiations with other businesses and/or individuals. By using this new approach, it can also save the company some money since by using such, businessmen would not have to pay for flights, in case meetings are held in another location. These kinds of conferencing can also fast track instructions and deals within the company. Instead of written instructions, one can tell the person doing the job directly what needs to be done. By talking and communicating in real time, different tasks can be done faster and with more precision.

Of course, video conferencing also has its downside. This approach to faster communications may not be too reasonable for smaller businesses. Big companies have the privilege to use this kind of conferencing, simply because the have the budget to do so. Either way, video conferencing is a positive aspect in one’s business, for it can heighten communications within the company, therefore boosting the business itself.

Christel Lumabas

Comcast Cable Will Bundle All Your Digital Services

Comcast has deals that combine digital cable TV, telephone and Internet in one pacakage.  The Comcast Triple Play bundle sure has saved a lot of people money. As well as the fact it has saved a lot of people time, when they done have to run to 3 different places and pay 3 different bills.  The difficulties of having different companies for your phone, internet and television are gone.  In addition to the three great services Comcast has avaliable, they also come with cash back or rebates.  It is possible you are sick of the satellite service which continues to black out and has way to many service interruptions.  If you have a satellite dish you have to clean them off after a snow storm- you have no choice!  With Comcast’s bundle packages, you do have a choice and can be guaranteed fast and easy service—all the time!

You won’t get bored with Comcast, they have hundreds of channels to choose from.  And when you want the soothing sounds of music, Comcast has over 40 channels to choose from.  With the fear of missing your favorite show gone now, you’ll be glad you switched to Comcast digital cable.  Parents are happy with the parental control system and kids are happy to create favorite lists for ease of use when getting ready to watch their favorite shows.  You can immediately receive on demand movies, not like other companies where you need to wait.  On-demand movies start quickly with a click of the controller.

In addition, Comcast provides the latest Broadband internet connection. Allowing you to get rid of that outdated dial-up modem.  Use Comcast’s Cable Internet Service to quickly surf the web and download at high speeds.  In addition, the Internet service can help you connect your television to all of your interactive television/computer games, so you will be able to play with people throughout the country.  You will not be attached to a single computer by using their wireless modem.  With Comcast and their wireless internet service you are not bound to a single room and a phone line.  You can take your laptop from room ot room, and browse and surf the internet with ease and in comfort.  Comcast was one of the first to bundle their cable with Internet and is a leader in the industry, is your phone service?

Comcast’s trademarked Digital Voice option is without a doubt among the sharpest available.  Digital phone service eliminates dropped calls and scratchy lines.  You can continue to maintain the most popular phone features that include call waiting, call forwarding, caller ID, and voice messaging.  You won’t need to get a different phone or fax number because Comcast already has the technology to do this.  Their low price has no hidden fees for your local and long-distance calling like some other digital phone services.  Perhaps you signed up for an introductory digital phone service. But now that the promotional period is over, you are paying three times as much.  When you signed up, did they make you aware of that?  The Comcast digital phone service is highly reliable and unique in features and technology.

With Comcasts surf, talk and view package, their Triple Play Package has been a success from the beginning of offering all three services in one bundle.  You should not have to waste your time dealing with three companies for your digital needs.  Seriously though, it is the 21st century!  Discover how simple a Triple Play Package can fit into your home by ordering Comcast Cable now.

Suzanne W McMahon
http://www.articlesbase.com/technology-articles/comcast-cable-will-bundle-all-your-digital-services-687721.html

VoIP 101 for Business: What buyers & sellers need to know

Speaking to an audience of independent distributors (telecom agents, channel partners & solution providers) author & educator Steven Sheppard gives a detailed 40-minute analysis of the pros & cons small businesses owners and decision makers need to be properly consulted about before they can “buy into” and benefit from adapting any VoIP solution or migration strategy into their businesses communication and technology suites.

The presentation was delivered in August 2006 at the Channel Partners Conference & Expo and was sponsored by XO communications. The video was recorded and edited by Telecom Association.

For more information about XO Communications please visit www.XO.com. The more information about Steven Shepard please visit www.ShepardComm.com. For more information about Channel Partners Expo please visit www.ChannelPartnersExpo.com. For more information about Telecom Association please visit www.TelecomAssociation.com.

Duration : 0:39:32

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technically, what is the difference between CDMA and GSM wireless services?

hi i am a electronics and communication engg student and looking for a fundamental , technical answer please help me out plzzzzzzz ……..people tell me the answer for this

CDMA employs spread-spectrum technology and a special coding scheme (where each transmitter is assigned a code) to allow multiple users to be multiplexed over the same physical channel. By contrast, time division multiple access (TDMA) divides access by time, while frequency-division multiple access (FDMA) divides it by frequency. CDMA is a form of "spread-spectrum" signaling, since the modulated coded signal has a much higher data bandwidth than the data being communicated. An analogy to the problem of multiple access is a room (channel) in which people wish to communicate with each other. To avoid confusion, people could take turns speaking (time division), speak at different pitches (frequency division), or speak in different languages (code division). CDMA is analogous to the last example where people speaking the same language can understand each other, but not other people. Similarly, in radio CDMA, each group of users is given a shared code. Many codes occupy the same channel, but only users associated with a particular code can understand each other.

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GSM is a cellular network, which means that mobile phones connect to it by searching for cells in the immediate vicinity. There are five different cell sizes in a GSM network—macro, micro, pico, femto and umbrella cells. The coverage area of each cell varies according to the implementation environment. Macro cells can be regarded as cells where the base station antenna is installed on a mast or a building above average roof top level. Micro cells are cells whose antenna height is under average roof top level; they are typically used in urban areas. Picocells are small cells whose coverage diameter is a few dozen metres; they are mainly used indoors. Femtocells are cells designed for use in residential or small business environments and connect to the service provider’s network via a broadband internet connection. Umbrella cells are used to cover shadowed regions of smaller cells and fill in gaps in coverage between those cells. Cell horizontal radius varies depending on antenna height, antenna gain and propagation conditions from a couple of hundred meters to several tens of kilometres. The longest distance the GSM specification supports in practical use is 35 kilometres (22 mi). There are also several implementations of the concept of an extended cell[12], where the cell radius could be double or even more, depending on the antenna system, the type of terrain and the timing advance.

Indoor coverage is also supported by GSM and may be achieved by using an indoor picocell base station, or an indoor repeater with distributed indoor antennas fed through power splitters, to deliver the radio signals from an antenna outdoors to the separate indoor distributed antenna system. These are typically deployed when a lot of call capacity is needed indoors; for example, in shopping centers or airports. However, this is not a prerequisite, since indoor coverage is also provided by in-building penetration of the radio signals from any nearby cell.

The modulation used in GSM is Gaussian minimum-shift keying (GMSK), a kind of continuous-phase frequency shift keying. In GMSK, the signal to be modulated onto the carrier is first smoothed with a Gaussian low-pass filter prior to being fed to a frequency modulator, which greatly reduces the interference to neighboring channels (adjacent channel interference).

Bundle All Your Digital Services With Comcast Cable

Comcast is offering a bundle package that includes digital TV, phone and internet all in one.  They call it the Triple Play Package and it truly is a home run in the cable industry.  No more hassles of three different companies, you can have one for your phone, internet and cable.  In addition to the three great services Comcast has avaliable, they also come with cash back or rebates.  Maybe you have satellite and you are tired of the blackouts when it rains to much, or when they lose signal.  Maybe you should consider changing to Comcast and their Triple Play Package.  You can be assured that people who have satellite dishes will need to clean them off after heavy snow- they will have no other options!  Comcast’s bundled packages mean you get your choice of options and a guarantee of prompt and reliable service every time!

First, Comcast Cable offers an awesome digital cable TV service that includes over 300 channels and over 40 CD music channels.  With the fear of missing your favorite show gone now, you’ll be glad you switched to Comcast digital cable.  Kids enjoy making lists of their favorites to more easily watch the shows they like, and parents love the parental control system.  On-demand movies are there immediately, not like satellite companies who make you wait for the next round to start.  Your on-demand movie will start quickly with just one click of your control!

You can toss that old dial-up modem when you subscribe to Comcast’s Broadband Internet service.  With Comcast’s Cable Internet Service, you can browse the internet quickly and expect lightning-fast downloads.  In addition, the Internet service can help you connect your television to all of your interactive television/computer games, so you will be able to play with people throughout the country.  And their wireless modem operation means you aren’t confined to a single computer!  With Comcast and their wireless internet service you are not bound to a single room and a phone line.  You can take your laptop from room ot room, and browse and surf the internet with ease and in comfort.  Ask yourself, does your phone service bundle their cable with Internet as does the industry leader Comcast?

Comcast’s Digital Voice® is absolutely one of the clearest out there.  No more dropped calls or scratchy lines with this digital phone service.  With this plan, you will also receive various call features such as call waiting, call forwarding, caller ID and voice messaging.  You won’t need to get a different phone or fax number because Comcast already has the technology to do this.  Unlike other digital phone services Comcast is one low price with no hidden fees for your local or long distance calls.  Now that the honeymoon is over with your introductory rate you might be paying triple for your digital phone service.  Did they tell you that when you signed up?  The digital phone service offered by Comcast in unsurpassed in the level of reliability, the plethora of features, and the 21st Century technology.

With Comcasts surf, talk and view package, their Triple Play Package has been a success from the beginning of offering all three services in one bundle.  Don’t waste your time trying to deal with three companies for all your digital needs.  It is the twenty first century afterall.  Order Comcast Cable today and see how easy they can make a Triple Play Package fit into your home.

Suzanne W McMahon
http://www.articlesbase.com/technology-articles/bundle-all-your-digital-services-with-comcast-cable-685884.html

Examination Of Online And Wireless Services

A consumer will not be able to make a true examination of online and wireless services of any cellular telephone service provider until they receive a huge cellular telephone bill that was not in the monthly budget. The branded carrier of the service will typically bill the customer for services and expect prompt payment in less than 30 days. The connectivity rating of online and wireless services will go to zero after one month has passed because the branded carrier will suspend the services with no further warnings or alerts.

An examination of the online and wireless services provided by that wireless service carrier will eventually reveal that the multi-billion dollar corporation that provided these types of services to millions was not interested in continuing the service relationship unless the consumer agreed to pay an additional deposit of $500 before the end of the month. If online and wireless services were suspended for non-payment, then the idiocy of the expectations that the consumer could fund such a large deposit to restore service could mean that the service will remain off forever.

The collection efforts for such an account will be swift and impersonal at first. The multi-billion dollar corporation will charge-off the sum of an overdue cellular telephone bill after 30 days even if the customer has contacted the branded carrier and inquired about the online and wireless payment options. One might think that the online and wireless services could have remained in-house where customer service professionals could help cellular telephone customer’s work a payment plan out that will bring the account current.

Many cellular telephone customers are sorely disappointed to learn that the account has been turned over to a collection agency even though no other late payments were made while the account was active. Many cellular telephone customers agree to a 2-year contract for online and wireless services, and never expect that period of service to lapse because the carrier did not receive instant payment for the online and wireless services that were provided by the billion dollar brand name carrier.

To make matters worse, most cellular customers are fined a $175 deactivation fee on the final bill for the online and wireless services account. The online and wireless service provider made the decision to deactivate all services on the account, but online and wireless customers withstand the worst because they are held responsible for paying those penalties although they still wanted phone service. Telephonic contact with the customer service representative will render very little and contact with a supervisor might seem very superficial.

Online and wireless customers do not get a full range of services that help alleviate payment problems before they escalate to bigger problems. The service concept by certain online and wireless service carriers extends only to the point where the billion-dollar corporation is able to sell the consumer a service. The total customer service concept does not exist with certain carriers because they are more concerned on making a profit than helping cellular customers figure out how to pay a large cellular bill.

Consumers should carefully examine the entire contract for cellular telephone service. Since company policies prohibit the acceptance of bill payments if the $500 deposit has not been made with it, consumers have very few options at their disposal. Consumers could place a four-digit parental control on the text messaging features that would keep the cost down on the cellular telephone bills.

Jim Brown
http://www.articlesbase.com/technology-articles/examination-of-online-and-wireless-services-299429.html